Privacy Policy

Overview

At Vicam Consulting, your privacy matters to us. We are committed to being transparent about the data we collect and how we use it. The short version: we collect very little, we don't track you, and we don't use cookies.

Information We Collect

The only personal information we collect is what you voluntarily provide through our contact form, such as your name, email address, and message. If you provide a phone number, we only use it to contact you. We will not share or sell your mobile information with third parties for promotional or marketing purposes.

If you provide a phone number, we will only use it to contact you. We will not share or sell mobile information for promotional or marketing purposes. For information about our internal SMS alert program, see our SMS Terms.

SMS Program and Phone Numbers

If you choose to provide a phone number and opt in to SMS messages through our contact form, we collect your phone number and record your consent along with the form submission. We use this information solely to send you text messages about your inquiry or project, such as quotes, scheduling, status updates, and support replies.

We will not share or sell your mobile information with third parties for promotional or marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Your phone number, consent records, and message content are processed only by Vicam Consulting LLC and Telnyx, our SMS service provider, which acts as a processor on our behalf. For more information about the SMS program, see our SMS Terms.

Analytics

We use Fathom Analytics to understand how our website is used. Fathom is a privacy-focused analytics tool that does not use cookies, does not track personal data, and does not collect personally identifiable information. Fathom complies with GDPR, ePrivacy, PECR, CCPA, and COPPA regulations. No consent banners are needed because no personal data is collected.

Fathom only collects aggregated, anonymized data such as page views, referrer information, and browser type. This data cannot be used to identify any individual visitor.

Cookies

We do not use cookies. Our website does not set any first-party or third-party cookies on your device. No cookie consent banner is required because there are no cookies to consent to.

Third-Party Services

Beyond Fathom Analytics, we do not integrate any third-party tracking services, advertising networks, or social media trackers on our website.

Data Retention

Contact form submissions are retained only as long as necessary to respond to your inquiry and maintain a record of our communication. We do not store your information in any external marketing or CRM systems.

Your Rights

You have the right to request access to, correction of, or deletion of any personal information you have provided to us. To make such a request, please contact us through our contact page.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated effective date.