Understanding the Workflow Challenges

Funeral service professionals have developed thoughtful approaches to providing comfort and support to families during their most difficult times. However, outdated desktop software often creates unnecessary administrative work that takes time away from serving families. We saw an opportunity to honor existing practices while introducing technology that genuinely helps rather than hinders. The platform we are building with our customer streamlines the entire case lifecycle, from initial removal coordination through service scheduling, custody tracking, and family contact management, allowing funeral directors to focus on what matters most.

Rapid Prototyping and New Ideas

Through collaborative discovery with funeral directors, we rapidly prototype features that address real workflow challenges. Each iteration is tested and refined based on feedback from professionals in the field. This approach allows us to bring fresh ideas to an industry ready for change while ensuring the technology truly serves the people using it every day.

A Mission-Driven Approach

Our mission is simple: improve the experience for both funeral directors and the families of those who have passed. By freeing professionals from tedious administrative tasks, we help them dedicate more time and energy to providing compassionate care. The result is technology that respects the sacred nature of funeral service while making daily operations smoother and less stressful.