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DeleteRecord

Traffic tickets handled online, from upload to signed order

The DeleteRecord home page with the headline Got a traffic ticket? Let us handle it, and a Fix my ticket button

development in the details

DeleteRecord is the online practice of Peter M. Hibbard, a criminal-defense attorney in Eastern Washington. Alongside DUI defense, criminal defense and record vacation, it sells flat-fee traffic ticket help that a driver can buy without calling the office or going to court.

A driver snaps a photo of the ticket, answers a few questions and pays online. The software handles the rest of the paperwork and gives the attorney one dashboard for every case.

Two Ways to Handle a Ticket

Drivers choose between a non-moving amendment, which keeps the violation off their driving record, and a contest in court, where the attorney challenges the citation and the driver doesn't have to appear. Both are flat fees. The site handles tickets from the counties the practice serves, and each county is set up with its own prosecutor and the services it offers.

Intake That Reads the Ticket

The driver uploads a photo or PDF of the ticket and AI reads the citation details into the form. A short questionnaire then checks the eligibility rules the attorney set: the county, the kind of violation, how far over the limit, commercial licenses, accidents, camera tickets and prior violations. A ticket that doesn't qualify for an amendment is offered the court option instead. The driver accepts the engagement agreement and pays online, and refunds run from the dashboard.

Paperwork Without the Back-and-Forth

Once a qualifying ticket is paid, the software fills in the agreed motion and order to amend the infraction and sends it through eSignStack, our own e-signature product, first to the attorney and then to the prosecutor. Clients get status emails as the case moves, prosecutors get reminders, and the office can enter cases taken in person with the same ticket analyzer.

One Dashboard for the Attorney

The dashboard shows what needs attention today: tickets close to their court response deadline, payments still outstanding, documents waiting on a signature, cases ready to file and upcoming hearings for contested tickets, with revenue for the month alongside. The same admin runs the rest of the site, including the blog, redirects and contact form submissions.

  • We wanted a system that could handle traffic infractions on its own. Vicam helped us make it seamless, and we love it.

    Peter M. Hibbard Attorney, DeleteRecord

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Tell us what you want to build, or what you want to improve in the software you already run. You talk directly with the developers who would do the work.

info@vicamconsulting.com 509.761.4771

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